customer

We pride ourselves on being transparent, from top to bottom - so, we thought it would be a good idea to give you a little guide to how the process works on our side of the screen.

With many businesses re-examining their entire business models due to the ongoing pandemic, the customer experience component has re-emerged as an important aspect for every business looking to pivot during these unprecedented times. To really examine the way one interacts with customers, a business is required to examine each of its core aspects.

The beauty industry will be one of the most sorely hit industries in the country by the Coronavirus pandemic, with most businesses losing customers due to the lockdown.

Hotels owners around the world have been hit hard by the pandemic. Sure, this is a worrying time, but while hotels owners stay at home social distancing like everyone else, this may actually be the perfect time to strategise and think deeply about ways to improve and innovate your business. How can you emerge stronger and more profitable after coronavirus?

Generation Z, born between 1995 and 2012, are the collection of youths that have entered a world of technology right from the offset, and this has shaped their mindset and characteristics in a very distinctive way. Let's take a closer look...