The Black Lives Matter protests have been a turning point in cultural discourse over the past few weeks. They have been a real opportunity for us all to reconsider our society’s attitude towards those of African descent.
With many businesses re-examining their entire business models due to the ongoing pandemic, the customer experience component has re-emerged as an important aspect for every business looking to pivot during these unprecedented times. To really examine the way one interacts with customers, a business is required to examine each of its core aspects.
The continent of Africa is regularly heralded as perhaps the most magically unique place in the world, and with good reason. African languages are about as diverse as the people themselves, with about 2000 different languages in the whole 30.37 million square km!